Our company holds a certificate of quality management system audit EΛOT EN ISO 9001:2015. For the manufacturing and marketing of olive core products (barbecue briquettes, olive pips briquettes and Logs) we adhere to the management and quality control system which is evaluated annually by the European company controls and certification SA EUROCERT.
QUALITY POLICY
The company VAS. & E. KOTTARIDI GP - "KLIMIS" in the framework of the production of high quality products, has established a Quality Policy which is expressed by the General Manager of the company and aims at:
• The quality of products
• The reputation of the company
• Achieving the quality objectives set
• Adherence to applicable law
Quality Policy is based on the pursuit of quality objectives that are:
• Meeting the needs and requirements of customers
• Immediate and full satisfaction of contract requirements
• Continuously increasing customer satisfaction
• Respect for customers and the environment
• Stepping up efforts to prevent failures in products and services
• Continuously improving the effectiveness of the Quality System
In the effort to implement the Quality Policy, the company develops activities that include:
• Investigation and clear definition of customer needs and requirements
• Preventive actions and controls to prevent unhappy customers
• Continuous review and review of requirements and level of service
• Selection of appropriate staff
• Use of modern and well-maintained equipment
• Investigating customer satisfaction
• Continuous review of policy on process and indicator quality
THE VAS. & EK. KOTTARIDI GP - "KLIMIS" by adopting the Quality System according to ELOT EN ISO 9001:2015, describing its operating rules, undertakes to respond consistently to the expectations of its customers and to provide sufficient resources for the management quality, trained staff, know-how, appropriate equipment and necessary materials.
Certification ISO 9001:2015(in pdf format)